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We dispatch orders from Melbourne and deliver Australia-wide, including regional and remote areas.
Your quote or invoice will show which delivery service is included:
Installation requiring screws or fittings, such as fitting a toilet seat, incurs an additional service fee.
Areas outside metro Melbourne and surrounds are serviced by courier.
Large or bulky items require a delivery quote.
Items we have in stock are usually dispatched within 2 business days.
Courier delivery times depend on your location and the courier. Delivery times are estimates only.
For items we don’t have in stock, contact us and we’ll check with the supplier for an estimated lead time.
Ask about a lead time
Delivery involving stairs or difficult access is subject to a quote. Please tell us about stairs, narrow doorways or other access restrictions when requesting your quote.
Discuss your delivery accessOnce your order has been dispatched, tracking details are sent to the contact details recorded for the account holder (end user).
If delivery cannot be completed because nobody is home or access is blocked, any additional delivery charges are passed on to you.
If your delivery arrives damaged or an item is missing, contact us as soon as possible with your order details and photos of any damage. We’ll investigate.
Contact us about your deliveryContact us for a delivery quote, a supplier lead time or help with your order.
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This item is a part of the approved quote. Removing it will remove all quote items from the cart.
