MedAlert PLUS Personal Medical 3-in-1 Alert Watch
Please note:
A written quote you can send to your plan manager, school or OT. No payment needed.
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Try before you buyTrial it in our Maribyrnong showroom, or ask about an in-home trial.
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NDIS FundingRequest an invoice online with your NDIS details. Learn more.
MedAlert PLUS
The MedAlert PLUS is a lightweight personal alarm with an SOS button, automatic fall detection and GPS location sharing. Weighing 28 g, it can be worn as a watch, pendant or brooch using the included attachments. Two-way calling allows the wearer to speak directly with their nominated emergency contacts.
Features
- SOS button and automatic fall detection
- GPS tracking and geofencing alerts
- Two-way voice calling
- Watch, pendant and brooch wearing options
- Remote settings and shared access through MedAlert Guardian
SIM Card and Ongoing Costs
A Telstra SIM is included with the first 12 months of voice and data service. The watch uses its own 4G connection for calls, alerts and location sharing, so the wearer does not need to carry a smartphone or arrange a separate Telstra plan.
Family members and carers use the browser-based MedAlert Guardian portal to manage emergency contacts, check location and adjust settings. Account setup and emergency contact configuration must be completed before use.
After the included 12 months, a paid renewal through MedAlert is required to maintain the connected services. Contact MedAlert for the current PLUS renewal fee. SIM activation, subscription payments and renewals are managed through MedAlert, not DoAbility.
Optional 24/7 Emergency Monitoring
The standard setup alerts nominated family members or carers. Professional monitoring is not included. MedAlert offers a separate 24/7 Emergency Response Centre subscription, currently $345 per year in addition to the SIM service. This must be arranged and activated directly with MedAlert.
Important Information
Connected functions require an active SIM service, sufficient battery charge and Telstra 4G coverage. Test the device in the locations where it will be used. Fall detection may not detect every fall, and GPS location may be limited indoors.
DoAbility does not monitor alerts or provide emergency response.
| Price (Includes First-Year SIM) |
$599
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|---|---|
| Best Suited To |
Wearers who want a smaller, more premium watch with the sharpest location accuracy & the full Guardian platform behind it.
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| SIM Plan |
First 12 months included, then $85/year
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| NDIS & My Aged Care |
✓ Quote available
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| Design & Wearability | |
| Size & Weight |
28g, smaller & slimmer
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| Build & Materials |
Premium materials & finish
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| Ways to Wear |
Watch, pendant, brooch clip
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| Colour Options |
Black
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| Battery Life |
1-2 days depending on use
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| Water Resistance |
Shower safe*
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| Safety Features | |
| SOS Emergency Button |
✓
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| Automatic Fall Detection |
✓ Adjustable sensitivity
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| Two-Way Voice Calling |
✓
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| Non-Movement Alert |
✓
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| Low Battery Alerts |
✓
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| GPS Signal Loss Warning |
✓
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| Accuracy & Coverage | |
| GPS Accuracy |
High-precision
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| Mobile Coverage |
Telstra 4G + upgraded GSM
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| Live GPS Tracking |
✓ MedAlert Guardian platform
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| Location History |
History up to 12 months
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| Health Monitoring | |
| Medication Reminders |
✓
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| Heart Rate Monitoring |
Premium optical sensors
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| Health Insights |
Can show trends
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| Managing the Watch | |
| Management Platform |
MedAlert Guardian app platform
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| Family & Carer Access |
Shared Guardian access
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| Manage Multiple Watches |
Single login for multiple users and fleet
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| Remote Settings |
Via single login
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| Support & Returns | |
| 24/7 Emergency Response |
Optional ($345/year)
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| Warranty |
12 Months
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| Returns |
30 Days
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| Details | |
|---|---|
| Watch Dimensions | 4.5 × 3 × 1.2 cm |
| Weight | 28 g |
| Wearing Options | Wristwatch, pendant or brooch |
| Mobile Network | Telstra 4G |
| SIM Included | First 12 months of voice and data service |
| SIM Renewal | Paid renewal through MedAlert after 12 months |
| SOS Calling | Up to 3 nominated emergency contacts |
| Automatic Fall Detection | Yes |
| GPS Tracking | Live location and location history |
| Geofencing Alerts | Yes |
| Two-Way Voice Calling | Yes |
| Heart Rate Monitoring | Yes |
| Medication Reminders | Yes |
| Device Management | Browser-based portal with family and carer access |
| 24/7 Emergency Monitoring | Optional paid subscription through MedAlert |
| Setup and Technical Support | Provided by MedAlert |
